Privacy Policy

Gulf Coast Aquatics ("we", "us", "our") operates a single-location specialty aquarium store at 2847 Bee Ridge Road, Sarasota, FL 34239 and the website at gulfcoastaquatics.locuspilot.com.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information we collect

Contact form submissions

When you submit our contact form, we collect: your name, email address, phone number (if you choose to provide it), and the contents of your message. We use this information only to reply to your enquiry.

In-store interactions

We do not maintain a customer database from in-store interactions. We do not require accounts, do not track purchases against personal profiles, and do not sell or share customer information with third parties.

Website analytics

We may use standard web analytics (page views, referrers, browser type) to understand how visitors use our site. We do not use analytics to identify individual visitors.

How we use information

We use information you provide solely to:

• Reply to your enquiries
• Notify you about special orders you have requested
• Improve our website and in-store services

What we do not do

• We do not sell customer data to third parties
• We do not run online sales — there are no payment details on file
• We do not track individual visits across other sites
• We do not use customer data for advertising or marketing without consent

Cookies

Our website uses minimal cookies — only those required for basic site function and (if you have not opted out) anonymous web analytics. You can disable cookies in your browser settings without losing site functionality.

Third-party services

The contact form submits to a third-party form-handling service. That service processes the submission and forwards it to our email. The service does not retain submissions after delivery.

Your rights

You can request that we delete any information we have about you by contacting us at info@gulfcoastaquatics.com. We will confirm deletion within 30 days.

Children's privacy

We do not knowingly collect information from anyone under 13. If you believe we have such information, please contact us so we can remove it.

Changes to this policy

We may update this policy occasionally. Material changes will be posted on this page with an updated date.

Contact

Questions about this policy or your information: email info@gulfcoastaquatics.com or call (941) 555-0178 during store hours (Mon-Sat 10-6, Sun 12-5).